WiFi pods can't be found by Hub5
Recently got a Hub5 when upgrading to Gig1 and the 3 WiFi pods around the house wouldn't connect - Hub5 couldn't find them. Found a previous thread here that recommended contacting VM by phone to hav...
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And here I was hoping they would have a solution for you. I did think there’d be more people on here having issues as we seem to have suffered the same problem at the same time. Perhaps it is a coincidence =[
It's likely happened for the same reason, yeah. I doubt it's been maliciously engineered to happen anyway. 😃
Still not been resolved though!
I’ve been on the phone to them today and they’ve raised to second line technical support - expecting a call back in 24 hours. We’ll see.
Good luck with that!
To be fair, they’ve sorted it (without calling me). I got a text saying they had paired ‘the’ pod to the hub. I got home to all 3 working again.
Interestingly though some of the speeds are slower where the hub is ‘recasting’, whereas it was faster with just the hub on the extremities of the antennae.