Hello and thanks for you're reply. How do I fix the problem, can I do it or do virgin have to do it.thanks
Hello John
Thanks for your reply and advice it's much appreciated. I've been waiting for them virgin to get back to me since 2pm today. Shocking customer service. Really appreciate your post. Thanks
Hi Rydingh,
Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐
I can see my colleague has already replied to your thread here: Wifi boostersnot connecting to hub3
Please make sure you are only posting once about your issue. If you need to update the thread then just reply to your original thread rather than creating a new one. We understand it's frustrating when something's not right however posting more than once about the same fault makes the boards look busier than what they actually are. It also means we could take longer to reply due to needing to sift through duplicate posts.
Have a look at my colleague's reply on the other thread and stick with that one so we keep all the information in one place.
Thanks,
