Forum Discussion
I got a pad last week and thought that it had switched off my 2.4 Ghz network; the networks were named VM1234 & VM1234 2.4 (not their real names!) and, after switching the pad on, I could only see the first of these and my kit on the 2.4 network stopped working.
If I'm understanding your post correctly, the pad has somehow merged the two separate IDs into just the one and (obviously) the 2.4 devices can't connect because the network name has changed. To get the pad to work properly then, I'll need to plug the pad in, let it amend the SSID names again (I reinstated the separate names), then reconnect the 2.4 kit to the VM1234 network?
I would've used the VM Connect app to help me out with this but I keep getting this message:
Forgot to ask, any idea how to fix this?
- David_Bn9 months agoForum Team
Thanks for reaching out to us SalmonBuddie, and a very warm welcome to our Community Forums!
Sorry to hear of the issues you've been experiencing with the services since the Wi-Fi pod has been connected.
Can you please confirm if this is still ongoing, or if this has since been resolved?
Are you currently able to connect to both bands and the Wi-Fi pod also?
Thanks
David_Bn
- SalmonBuddie9 months agoJoining in
I got the bands sorted out but I still can't get the app to connect to the server. Don't want to try the pod again until that's been sorted.
- Ashleigh_C9 months agoForum Team
Thank you for popping back SalmonBuddie to confirm, are both bands connected now as one and the Hub is in router mode?
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