Forum Discussion
6 Replies
- Paulh1979Joining in
Phoned virgin not going to be fixed till late tomorrow afternoon
- goslowAlessandro Volta
May be time to upgrade your wife?
- Paulh1979Joining in
lol meant WiFi
- jpeg1Alessandro Volta
My Wife has been working all day putting up Christmas decorations. But we're not in Devon.
- Paulh1979Joining in
WiFi stopped working am trying to watch the final of I’m a celebrity
- TudorVery Insightful Person
I presume you mean your broadband connection is down.
Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. You could also try the web service status page, but this is not recommended as it only covers issues that affect a very large number of customers.
VM will not dispatch any technicians while an area fault exists.
If no area faults found:
The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. This board is not a fault reporting system.
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