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Paulh1979's avatar
Paulh1979
Joining in
2 days ago

WiFi not working Devon

Any one in Devon WiFi not working 

6 Replies

  • WiFi  stopped working am trying to watch the final of I’m a celebrity

     

    • Tudor's avatar
      Tudor
      Very Insightful Person

      I presume you mean your broadband connection is down. 

      Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. You could also try the web service status page, but this is not recommended as it only covers issues that affect a very large number of customers.

      VM will not dispatch any technicians while an area fault exists.

      If no area faults found:

      The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. This board is not a fault reporting system.

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    My Wife has been working all day putting up Christmas decorations. But we're not in Devon. 

  • Phoned virgin not going to be fixed till late tomorrow afternoon