Forum Discussion
Hello erkinum,
Thanks for your first post and welcome to our community.
Sorry to hear you are also experiencing slow speeds.
Before we look at the possibility of getting a pod sent out.
Can you please have a look at our Virgin Media Connect App.
The Virgin Media Connect app is your WiFi’s control unit. You can run a super-intelligent WiFi home scan to smooth out any snags, manage your WiFi Pods, and pause WiFi to any device when you need to. It will also let you know if you’d benefit from WiFi Pods and help you order them.
You can also head over to virginmedia.com/help/service-status to run a remote diagnostic check. It’ll check your broadband performance and make sure the Hub is working as expected.
Please let us know if the above helps.
Gareth_L
- erkinun10 months agoJoining in
Hi Gareth,
I already have that application on my phone and do regular scans. My broadband and router are mostly fine and when I scan in the office, the application itself tells me that I need to order the wifi pods anyway.
Can you please tell me the next steps?
Erkin
Related Content
- 7 months ago
- 3 months ago
- 8 months ago
- 2 months ago
- 3 years ago