Forum Discussion
Hi I just looked at that post and it doesn't say how to fix the issue
Are you using a VPN?
- Dast6 months agoTuning in
I turned vpn off and changed from smart dns back to virgin dns and the hub still shows warning message, I've done a pin hole reset with no joy the message still come up
- Ashleigh_C6 months agoForum Team
Hi there Dast
Thank you so much for your post and welcome to the community forums, it's great to have you here.
I am so sorry that you have faced this issue with your service and thank you to our community team for their help so far. Can I ask what device you are viewing Disney+ from? I have taken a look at the Hub specs on our side and can't see anything that could be causing an issue. Is it just the warning that you have seen or are you experiencing any other issues with the Hub?
- Dast6 months agoTuning in
Hi @Ashley_C I've tried on android smart tv and firesticks and even phones, I've been on holiday for a week as I was told before I left that it should be sorted, I've just logged in and have the following errors, I'm not using a vpn and have the hub in modem mode.
Hope you can help.
- Sephiroth6 months agoAlessandro Volta
Should he?
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