Forum Discussion

MattyC2's avatar
MattyC2
Joining in
7 months ago

Vm connect will not connect to hub 5

I've just got a hub 5 (been installed for 6 days now) and the Connect App will not see it.  I have restarted the hub, tried rebooting, deleted the app, deleted and reinstalled the app but nothing wo...
  • Client62's avatar
    7 months ago

    Assuming your Hub 5 is in Router mode, that suggests VM's back end systems have still not updated with the details of your Hub.   All you can do it wait a few days and try again. Don't bother rebooting the VM Hub, that is not the problem / not a fix.