VM connect app forcing to optimise networks
VM connect app forcing me to optimise network. But I want to keep my 2G and 5G networks separately which makes it easier for me to identify connections. Also, on VM connect app my wifi pod connecti...
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Hey azharpatel86,
Welcome to the Community Forums and thanks for the post.
Sorry you are having this issue, the Connect app will always advise on setting your Hub to our standard settings. With the Pods they will not work correctly with a split network and only works when both bands are together. We would advise running the diagnostic checks on the Pod with the settings optimised and joined. If you would like to do this I would be happy to run some further checks with you.
Joe
Thanks for your reply. Much appreciated.
I optimised the network as suggested by app but that didn’t change anything.
Also, I have always used wifi pod with split networks without any issue until last three weeks.
Hey azharpatel86,
Thanks for coming back to me, the Pods will work to some capacity but not as fully intended, they will connect to one of the bands and only provide that one at a further distance, thus only affecting the devices on that band, for you to get the best out of your Pod we would advise having a combined network.
JoeThanks for your reply again Joe
like I said, even after optimising network on the app to single SSID, network connection to pod remained Fair (previously Great). I’m not sure if having two channels has anything to do with it.
Connection to wifi pod doesn’t improve in both situations.Thanks
Thanks for coming back azharpatel86.
Are you noticing that with this fair connection you are having any speed or connection issues? The connection being fair could be caused by a multitude of factors so is useful to know how your connection/speeds are during this time.
Joe