Forum Discussion

madmanx's avatar
madmanx
Dialled in
2 years ago

Virgin upgrade works has messed up power levels

Hi had some work on my local network done today as it says it was doing upgrade work to improve the services,  But after being down for half the day when the hub came back online I saw the power lev...
unisoft's avatar
unisoft
Knows their stuff
2 years ago

If you have rebooted and checked all connections are tight (blah blah) then you'll need a tech visit as your QAM levels are wrong on 4 upstream channels. They should all be 64QAM on a normal connection. Whilst they can work at lower levels, it normally means less bandwidth. The other figures are fine though unless you start having around 29db on upstream.