Hi Arronb88,
Thank you for your post and welcome back to our community forums. We're here to help.
I'm sorry to hear that you're getting a constant solid red light on your router. If you haven't done so already, please follow the below steps.
• Turn the power switch off on the back of the Hub.
• Ensure the Hub is upright, in a well-ventilated location, and, if at all possible, out of direct sunlight.
• Then use the power switch to turn the unit back on. The Hub should now operate normally.
If the issues persist after following the above, please respond to the private message that I'll be sending to you shortly and we'll proceed from there.
Thanks,