SG5 area internet issues?
Anyone in Sg5 area experiencing broadband issues? Nothing reported in area on virgin site but my hub3 is flashing green for oast 2 hours
[MOD EDIT: Subject title changed for clarity]
Forum Discussion
Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. You could also try the web page status, but this is not recommended as it only covers issues that affect a very large number of customers.
VM will not dispatch any technicians while an area fault exists.
If no area faults found:
The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.
Hi Vda
Welcome to the community forums
Sorry to hear you're experiencing broadband issues.
We can see on the systems on our side that you've since been in touch and have been supported on this. Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the community forums if needed
