Repeated loss of service red light hub
For over a year I've had repeated loss of broadband service for weeks at a time, initially told this was an area issue. Was told this was going to be fixed in two weeks but I had an ongoing issu...
Forum Discussion
Check for known issues first.
Look in 2 places
1) Try the “check service,”Area status webpage (https://www.virginmedia.com/help/service-status)
2) Then also Try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. and tells you of more local issues and fix estimates, down to street cab/ postcode level.
Come back here if nothing is being reported there and we can look deeper.
Red light Hub3 will always be replaced (just wait here) as its a safety issue - but its due to a fading LED and has nothing to do with any connection issues