It is extremely common to read on here that someone has been offered and accepted a deal that doesn't actually happen.
Whether this is due to a definite policy to make the customer pay more than they expected, or simple incompetence in the administration of contracts is difficult to decide. But in either case, something is very wrong with the way VM arranges its contract renewals.
I hope it doesn't happen to me when I cancel my contract in August
edit:
forgot to say when my contract ends, if i don't cancel it will go up to £59, right now i pay £18.50 a month
