Renewal offer was not met, 264mb for 24 pounds but I am paying 55 pounds

Hello Sylar1092

Thank you for your first post and welcome to our community.

Sorry to hear about the renewal offer not being applied at the cost advised.

As a rule we tend to not deal with any package changes on here as it falls out of our support scope.

However as one off we would like to take a look at getting this resolved for you.

Can you please let us know if you still need any help with this.

Gareth_L