Forum Discussion
Carley_S
8 months agoForum Team
Hi PaigeC
Welcome to the community forums
Sorry to hear of your concerns with the red light on the hub. Most cases this is just a LED error with no major concern., but it is always best to err on the side of caution.
Please join me on private message so I can locate your account and pass account security. You can see your private messages at the top of the page, in the envelope icon or if you're using a smaller device, you can see your private messages by clicking on the Virgin Media logo at the top right and select 'Messages' from the drop down.
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