Forum Discussion
Ilyas_Y
2 years agoForum Team
Hey Charlotte4145 Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. 👋🏼
I'm sorry to hear about the issues with the red light on the VM hub.
Before we do any checks, can you confirm whether or not you have done the following:
Ensure the hub is not overheating.
It is in a well ventilated area.
And that you have taken out all the cables and have put them back in.
Let us know and we can go on from there.
Kind regards,
Ilyas.
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