Re: Virgin connect app can’t find hub
Thats EXACTLY the same issue I have. Worked great in the past then after some unwanted app update it wanted me to merge my wifi networks. I prefer to keep them separate and the app didn't like that a...
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Hi sjj1805, thank you for your post.
We're sorry to hear about the issue you've been having 😔
What type of mobile device are you using? Is it an Android or iPhone?
Also, have you checked the Connect app has location permissions enabled?
Please pop back to us at your earliest convenience.
Regards,
Daniel