Sounds like the Pod has failed. If you wait here a couple of days a VM Mod should pick this up and discuss directly with you. If your need is urgent, then ring the fault in to VM.
Hi there has been no reply from any mods in relation to this and I still don’t know how to get a replacement. Thanks
Hello prehoward.
Thanks for your post and welcome to our community.
Don't worry, help is here to get the faulty pod replaced.
If you don't mind, I will need to send you a private message to pass security.
If you can check the Logo top right of your screen that would be great.
Regards
Gareth_L
PM sent
Thanks for those details prehoward.
Just so you know the replacement pod has been ordered now.
Details have been sent by private message.
Can you please let me know once it's arrived and set up.
Gareth_L
Thanks that’s great
