Forum Discussion

paul_68's avatar
paul_68
Joining in
2 years ago

Plastic cover for cables outside house broken off.

Hi  Just signed up to ask about above issue. Seems other customers have had same. The brown triangular box outside house that covers the cables (before going into pavement) has completely broken off...
  • Ashleigh_C's avatar
    Ashleigh_C
    2 years ago

    Hi there paul_68

    Thank you so much for your post and welcome to the community forums, it's great to have you here. 

    I am so sorry to hear that you have faced this issue with the Omnibox cover, I'd be happy to book an appointment to get this replaced, would you just be able to upload a picture of the box for us here? 

Quixote2020's avatar
Quixote2020
Joining in
11 months ago

Hope your fix went well! I have exactly the same problem! How did they fix it in the end?

  • Ashleigh_C's avatar
    Ashleigh_C
    Forum Team
    11 months ago

    Hi there Quixote2020 

    Thank you so much for your post and welcome back to the forums its great to have you here.

    I am so sorry that you have also faced this issue, I can see that you have made your own post in regards to this. Our team will respond to this post so we can look into this with you as soon as possible.