Is it the Philips TVs or some form of "non-commercial programs" that are reporting the Restricted Access ?
The VM Hub Connected list only shows items that have accepted a DHCP IP.
Static IP will not be shown. But DHCP failures are also not shown.
I do not understand the inability to replace the existing DNS numbers ( is there another manual DNS option )
but if 2 or 3 digits are needed OpenDNS is 208.67.220.220 and 208.67.222.222
Hi. If it's ok to add the tvs under the static Ip address I can try this as stated before there is no facility to alter anything under DHCP at my level. Thanks again I will try.
Ps. I spent 1.45 hrs talking to Virgin on the phone. I was passed to 5 people in india with bad communications because its in India. Ever person I spoke to had there own computer therefore I had to provide login information at the start and another 5 times waiting times are terrible.
Hi In DHCP mode IPv4 DNS1 is 194.168.4.100 and DNS2 is 194.168.8.100. Change to Static IP mode and the 1 in 194/168 numbers remain constant in DSN1 and 2 that 1 cannot be changed so I cant add 208.67
Thanks again
Hey MB17, thank you for reaching out and a warm welcome to the community.
I am sorry to hear you are having some issues connecting your TV to the HUB5.
Please can you advise what model you Phillips TV you have?
Has it ever connected at all, then maybe it has dropped out?
Have you checked to see if the the TV is on restricted access at all?
How far is the router from the TV?
Hi Matthew thanks for the interest the TV is just over a year old its a Philips 65PML9636/12 65 Inch Mini LED 4K Ultra HD Smart Ambilight TV. The tv worked fine and connected to the internet without any issues using the last router. Its only been problematic since the Hub 5 was in place. From some of the others chipping in the tvs and new Hub 5 are not communicating correctly. The Hub 5 is not seeing the tvs as they are not in the connected items list when logging into the router.
