Ordering WiFi pods

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Hesta wrote:

Hi there, I am unable to order WiFi pods through any means and it’s getting pretty infuriating! 

I have moved house and the ability for the superhub seems limited to project the WiFi signal through the house. I completed speed testing of the connections in various rooms using the VM Connect app, which resulted in a couple of rooms being below 10 mbps and a couple of others being below 30 mbps. In the room with the router, the speed is 500+ mbps.

After testing, due to the low speeds the app directs me to order pods through the website as it says this functionality is not available through the app. When I go to the website it says to use the app to order! There’s seemingly no phone or live chat option now so I am stuck.

Please could someone advise.

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Hello,

I'm also facing a similar issue with ordering WiFi pods, and it's really frustrating. The back-and-forth between the app and the website is making it impossible to get the pods I need for better coverage. If anyone has found a solution or knows how to actually get through to someone who can help, please share!

Thanks!

Best regards,
cheri232