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jacob9hawkes's avatar
jacob9hawkes
On our wavelength
11 months ago

Ordering Wi-Fi pods for Hub 5x

Hi, Can someone provide the phone number for Hub 5x team. Chat support just gives the general number and refuse to assist further with ordering Wi-Fi Max hubs. Have a Volt Package and getting less ...
  • fibreking's avatar
    11 months ago

    A few corrections or updates to posts on this forum (in general not this thread specifically). Some of the info below is widely known but until I go my first pod I had assumed from reading stuff here that ethernet backhaul was to be problematic. Not so in my experience.

    White Pods - Plume PowerPod and Plume SuperPod

    Specifications

    I have a PowerPod PP01-VM v1.1 with a single RJ45 linked with Ethernet backhaul to a Hub 5x working fine. No magic tinkering needed. It works as a mesh node without the network cable too.  Maybe a version/firmware update, who knows, but it works. The PowerPod with the single RJ45 can auto-sense the mode:

    “Ethernet Port * Single 100Mb/1Gb Ethernet port operating as WAN or LAN * Auto-detection of WAN or LAN functionality”.

     

    Black WiFi Pod - VM branded Sagemcom Fast 266  (WiFi 6)

    Specification – WiFi 6

     

    OpenSync Mesh

    All three pods, white and black use OpenSync to connect to the VM Hub 5x.

    https://www.opensync.io/cpe/plume/plume-powerpod/

    https://www.opensync.io/cpe/plume/plume-superpod/

    https://www.opensync.io/cpe/sagemcom/sagemcom-fast266v2/

    The white pods actually running a newer version of OpenSync than the black.

    Summary

    Sooooo..... the pods all work with the Hub 5x. They are not all the same specification but below M500 they pretty much all do the same job. Ethernet cable backhaul if you can (so you don't lose half your bandwidth straight off).

    Ordering? Painful as it seems: Skip the app. Skip WhatsApp. I would call. Or try and see if a mod on here will help.