Forum Discussion
Set up a BQM to further monitor your connection. Raise a formal written complaint. However you don't yet qualify for automatic compensation and it's in your interests, however infuriating, to keep your payments up. All process links are below.
What is BQM and how to set this up?
- Cardiffman2826 months agoTrouble shooter
Bottom link below
- royrajat6 months agoTuning in
Thanks for that.
How do I monitor my virgin connection when there is no internet? I registered on my phone over phone network
- Daniel_Et6 months agoForum Team
Hi royrajat, thank you for your posts.
We're sorry to hear about the issues you're having 😔
Broadband Quality Monitor (BQM) is a free service from Think Broadband and is intended to measure the overall health of a broadband line as well as latency.
You can set up one of these for free by heading to thinkbroadband.com, and a guide as to how it works can be found here.
Please create and share a live graph as that will allow us and other community members who wish to help to see your connection quality in real-time.
It'll then need to run for at least 24 hours before any results can be seen to work from.
Regards,
Daniel
Related Content
- 12 months ago
- 3 months ago
- 4 months ago
- 3 months ago