Hello nath0french0,
Welcome back to the Community and thanks for taking the time to post. I’m sorry to hear of the issues that you’re having with your connection at the moment. I have looked into this and can see issues with your upstream power levels that will need an engineer visit to resolve. I can arrange the appointment from here but would need to confirm a few details via a private message, that I will drop over in a moment. Please look out for the private message and we can get started.
Kind Regards,
Steven_L