Forum Discussion
JohnFourty
8 months agoOn our wavelength
Not my job. I pay Virgin to supply a service. If they cannot get it right, I'm not going to fix their mistakes for them. Hopefully someone who is paid to do this will get in touch.
Megan_L
8 months agoForum Team
Hi JohnFourty,
Thanks for posting and welcome back to our Community Forums 🙂
Sorry to hear your WIFI Pod hasn't been paired to your new Hub yet!
We can pair up your WIFI Pods on our side, I'll send you a PM now so we can get started.
Speak soon!
Meg
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