New Router WiFi Pod not working
Hi can a moderator contact me please. Received a new replacement router today but it's not paired to my WiFi Pod. Thanks
Forum Discussion
JohnFourty The Community Moderators do not generally answer posts as their role is to moderate the forums.
The VM Forum Team staff should respond in due course. As I understand it when a replacement router is commissioned it can take a few days for all the back office systems to update. This may explain the issue with your pods.
Well obviously I meant a member of the Virgin team. Thanks for your helpful reply.