So remove the solved mark
I'm trying - I'm new and this forum is unfamiliar to me - I can't find that bit to untivk it. I thought it said Mark has a helpful answer' but I got that wrong..
Hi Liz0791
If you want to remove the 'Helpful Answer' then it's easily rectified by yourself.
Click on the dropdown menu icon in the top right hand corner of the post you marked, and in the dropdown screen click on Not a helpful answer: See the screenshot below.
(To me instead of the icon you clicked on saying, 'Mark as Helpful Answer' it should be replaced with, 'Marked as Solved')
You can always give a kudo instead. When you give kudos to a message, you are giving a thumbs-up for good content ( similar to a Facebook 'like') or for being helpful.
ThanksI've e managed to do that now.
