Forum Discussion
Of course 5 minutes after I post, the upstream locks and it seems to have restored the internet connection. I'll do as you suggest and try a factory reset though to hopefully get a tech out. 👍 Do you happen to know why they don't support people using modem mode?
I've factory reset the Hub 3, and updated my BQM with the Router Mode IP address, and I'll leave it to collect some data.
VM don't support modem mode as it this mode the Hub is doing nothing really as all functions are disabled. It's just a bridge. When in Router mode they can run tests across the functions of the Hub.
- Sephiroth10 months agoAlessandro Volta
@Adduxi
What functions of the Hub can they test that they can't test in modem mode? Please don't say WiFi and Pods because the user doesn't need any of that from the Hub 3 in modem mode.
- Adduxi10 months agoVery Insightful Person
Yes I’ll hold my hands up. I’ve no real idea about VM “tests” on the Hub. Just applying flawed logic as to why they need Router mode. 😂
- Sephiroth10 months agoAlessandro Volta
Glad you held your hands up! The Forum Team waste a lot of peoples' time with all this pinhole reset nonsense and putting the Hub into router mode. I really don't want to see VIPs trotting out the Virgin Media line.
There's nothing that a pinhole reset can do that a simple power reset cannot achieve.
The Forum Team is useful when you've got them to send a tech to deal with a customer's problem.
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