Forum Discussion

nukec's avatar
nukec
Tuning in
2 months ago

Internet is down for 1 day, red light on hub 3.0

I’ve never experienced something like this I my life. This company has the worst support line in history. My internet is down for more than 24 hours I had to call to office to say I just can’t do any...
jpeg1's avatar
jpeg1
Alessandro Volta
2 months ago
nukec wrote:

if I don’t find a way today somehow to request technician for same day today to come fix/replace hub or whatever I am canceling this nightmare and go somewhere else where I can at least talk to real human. This company is a joke.

 

Your contract does not make any promise of response time for a repair. After two full days without service, you will get compensation for each day without connection.