Hey Zoomeh, thank you for reaching out and I am sorry to hear this.
Please could you post your BQM here so we can see what this looks like. Thank you
My Live BQM is already on my first post.
However the one from the day i posted the thread is here.
https://www.thinkbroadband.com/broadband/monitoring/quality/share/0598cc5f21bd07851d48a86c47032e8ab4aa47f9-12-11-2024
The drops vary in intensity by day and by how long it has been since i rebooted the modem.
BQM doesn't always show the tiny dropouts that disrupt calls and VPN connections though.
Hi Zoomeh, thank you for your response.
We can see you're currently being impacted by an area outage, which has an estimated fix time of 3pm on Friday (22 November).
If, by any chance, you're still experiencing issues at that point and the estimated fix time hasn't been updated on the service status checker, please pop back to us on here.
Regards,
Daniel
