Forum Discussion

vickersdavey's avatar
vickersdavey
Joining in
3 months ago

Intermittent broadband and WIFI since 24th October 2024

Our (and our neighbours) broadband and wifi has been intermittent and far below the speed (7mbps) we are paying for when it does work  since 24th October. Virgin keep sending SMS saying they have ...
Complaints
poor customer service
Vikki_M's avatar
Vikki_M
Forum Team
2 months ago

Hi vickersdavey, 

I'm very sorry to hear about the service issues you're having 😞

I'll send you a private message now so I can look into this for you.

Please look out for the envelope in the top right of the page and pop back to me when you can.