Forum Discussion
Vikki_M
2 years agoForum Team
Hi Rammstein1972
Thank you for your post and welcome back to our community.
I am very sorry to hear about your change in circumstances.
If you move to a non-serviced address, we can waive any early disconnection fees. We would require you to send us evidence of your new address. All the information on what we need is sent via email on the day of the service disconnection, with 30 days to return any proof to us.
In your circumstances however, we will just need you to please send us proof of the eviction.
I will send you a private message now so we can help further.
Please look out for the purple envelope in the top right of the page and pop back to me when you can.
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