pwellock
3 months agoJoining in
Hub red light
I have a constant red light on my hub. Like others I have rebooted and reset but this does not resolve the issue. Please could someone from Virgin support contact me? Thanks
If the Hub is a Hub 3 and the red LED persists after a pinhole reset, the Hub should be swapped out. This red LED is the overheat warning and should be working correctly. If you wait here a couple of days a VM Mod should pick this up and discuss directly with you.