Forum Discussion

Scotthopes's avatar
Scotthopes
Joining in
3 months ago

Hub 5 will not accept router password, even after reset

Using the VM connect app that never seems to work Ive turned my sons nintendo switch off from the WiFi. When I went to reactivate it the VM connect app says hub not located.  (seems to be a very com...
Client62's avatar
Client62
Alessandro Volta
3 months ago

Just to confirm Reset means: 
1) Press & hold the Reset button for 60 seconds
2) The Hub must remain powered on to perform the factory reset process. ( be patient )

VM Hubs are known to abort the reset process if powered off before the factory reset completes.