Forum Discussion

gphome's avatar
gphome
Joining in
2 years ago

Hub 5 Keeps Restarting - Log Included

Hi all, my Wi-Fi has started to randomly reboot very hour or so, and is causing a nightmare for home working Teams Video Calls etc. any idea how to fix? Log entry showing reboot is below. Many Thanks...
Roger_Gooner's avatar
Roger_Gooner
Alessandro Volta
2 years ago

The simple checks that you can do are to power off the hub, check that the cable is not damaged or kinked and ensure that all connections between the hub and wall socket are tight. Reboot the hub, but if the problem remains and there is no area fault you need a tech to attend.

  • gphome's avatar
    gphome
    Joining in
    2 years ago

    Thanks, could anything outside cause the issue? water around external entry point etc?

    • Steven_L's avatar
      Steven_L
      Forum Team
      2 years ago

      Thanks for coming back to us gphome,  I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
      Kind Regards,
      Steven_L