Hub 3 constantly dropping WiFi connection
I have had issues with Hub 3 dropping the WiFi connection for more than 2 years. The signal drops multiple times each hour, with all available signals disappearing from the list, before the reappear ...
Forum Discussion
Thanks for taking the time to write something pointless, unhelpful and condescending, Alessandro. To be honest, it wasn't really a question, especially given I knew the answers that would be proposed. I'm looking to use this community as a channel to get someone at VirginO2 to pay attention and finally deal with me directly on my issue. Got nowhere for more than 2 years calling their far-flung "customer service" centres overseas. Pointless continuing to do the thing that clearly wasn't working
Hi bobbyderek77 👋.
Thanks for reaching out to us and welcome to the Community Forums, sorry to hear that you are having issues with your Wi-Fi. Can we ask, the drops that you have been facing, did you get this via diagnostic testing or witnessing this with your device or various devices at the same time every day?
Do you have any error codes or messages when these drops occur? Please let us know so that we can look into this further with you via private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
Thanks.
Sabrina