Forum Discussion

Gamer82's avatar
Gamer82
On our wavelength
3 months ago

how to get a complaint dealt with and connection fixed without the need to get ofccom involved

So i have been with virign on this package 15 months now and its due to end i the new year ,  i have had zero issues that whole time. then as of two days ago my internet has become unsuable, theres ...
complaint
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Ilyas_Y's avatar
Ilyas_Y
Forum Team
3 months ago

Hey Gamer82 Thanks for reaching out to us on the Virgin Media forums. 👋🏼

I'm sorry to hear about the poor experience you've had with the service and with the team.
Let's look in to this for you and assist you on this.

I will send a private message.

Kind regards,
Ilyas.