help me bad broadband
For weeks ive had the slowest intertnet i have hub 5. I stream for work and its now affecting my work as i can't stream my internet is always dropping, sometimes upload speed of like 1 or less Res...
Forum Discussion
Checking WiFi Connections
If you still think something is wrong, please check the following:
1
The temperature of your Hub 5x is normal.
2
Your broadband connection is working.
3
Gateway IPv4 address is valid.
4
Gateway IPv6 address is not valid.
5
Your broadband connection is ready.
6
There is no telephone service.
7
The device has low signal strength, please move it closer to Hub 5x.
8
Please place your WiFi device near the Hub 5x.
im using a ethernet cable, the router is aprox 10 feet away from my laptop
Hello helpme111
Thank you very much for joining our Community.
Can I just apologise for loss of service.
We can run a few tests from here and check on your equipment.
Sadly it's not showing anything wrong, So I will need to send you a private message to gain account access and run further tests.
If you can check the logo top right of your screen that would be great.
Regards
Gareth_L
