Forum Discussion

cdagnan's avatar
cdagnan
Joining in
7 months ago

HELP!! Connect app Sorry We couldn't connect you to the server. Please try again in a moment.

Some time last year my VMConnect app stopped recognising my login/connecting to the server... I get as far as a red topped white screen on my iPhone that says: Sorry! We couldn't connect you to the ...
cdagnan's avatar
cdagnan
Joining in
7 months ago

already done that...

  • Beth_G's avatar
    Beth_G
    Forum Team
    7 months ago

    Hi cdagnan

    Just to confirm, are you redirected to a webpage when you sign into the Connect App? If you have any screenshots you can send over of the journey you're having when signing in, that would be great. Please, of course, ensure to remove any credentials from these screenshots.

    Thanks