Forum Discussion

cdagnan's avatar
cdagnan
Joining in
7 months ago

HELP!! Connect app Sorry We couldn't connect you to the server. Please try again in a moment.

Some time last year my VMConnect app stopped recognising my login/connecting to the server... I get as far as a red topped white screen on my iPhone that says: Sorry! We couldn't connect you to the ...
cdagnan's avatar
cdagnan
Joining in
7 months ago

Already done all of that - several times - no joy.

John_GS's avatar
John_GS
Forum Team
7 months ago

Good evening cdagnan 

Thanks for coming back to the thread and confirming.

Can you confirm if you have a VPN on the device? If so, you'll need to remove it for the Connect App to work.