Forum Discussion

Tomrich1985's avatar
Tomrich1985
Joining in
10 months ago

Google wifi setup with hub5

Good evening,  I've had the router installed today after leaving sky and I am having problems migrating my Google wifi over. I've attempted numerous times putting the router into modem mode the gre...
Sabrina_B's avatar
Sabrina_B
Forum Team
10 months ago

Hi Tomrich1985 👋.

Thanks for reaching out to us and welcome to the Community Forums, apologies for the issues that you are having with the Hub and modem mode. Can I ask, have you been able to resolve this since your post or are you in need of further assistance?

Please let us know. 

Sabrina

Tomrich1985's avatar
Tomrich1985
Joining in
10 months ago

Hi, 

Unfortunately not, I've tried repeating the steps above without success. 

If I use the hub as normal (not in modem mode) it works but the speeds are extremely slow in comparison to how it should be. 

  • Martin_N's avatar
    Martin_N
    Forum Team
    10 months ago

    Thank you for that information Tomrich1985. Can you confirm what speeds you are getting on both a Wired & Wireless connection with just using our hub in normal mode?

    ^Martin

    • legacy1's avatar
      legacy1
      Alessandro Volta
      10 months ago
      Martin_N wrote:

      ...using our hub in normal mode?

      That will be modem mode then😁 

      Spoiler
      Normal to one person is not the same to another