Forum Discussion

Bella226's avatar
Bella226
Joining in
26 days ago

Error code 403

If anyone can help it would be much appreciated. I have been  getting an Error code 403 for a couple of weeks when I try and access sites, the number of sites that this is happening on is increasing weekly and includes sites like Haven Holidays, Iceland shopping, Odeon cinema, Bank sites, The Dibb, and many others.  I have tried to contact Virgin to help, but can't manage to get through to a person.  Any help to resolve this would be much appreciated.

  • I have tried a different browser but this doesn't help. I have also cleared the cookies

    • Bella226's avatar
      Bella226
      Joining in

      the error 403 also says that mu ip is blocked due to high levels of spam registrations.

      • Matthew_ML's avatar
        Matthew_ML
        Forum Team

        Hey Bella226, thank you for reaching out and I am so sorry to hear you are having some connection issues.

        Do you have pops ups allowed at all?

        How long has this been happening for?

        What device are you finding this issue with?

  • newapollo's avatar
    newapollo
    Very Insightful Person

    The 403 error may be caused by corrupt browser settings.  Try clearing your browser data and cache.  Also have you tried using a different browser, or opening a private/incognito window?

    The 403 error may also be caused by browser addons/extensions/plugins