Hi all, I have VM 250Mbps package with Hub 3. When using the hub as router I am getting 250Mbps+ speeds, no issues.When using my TP Link C7 AC1750 router and Hub 3 in Modem <ode, the WiFi speed drops to 100Mbps. I am using good quality (based on reviews?) ethernet cable to link the two (Cat7). TP Link C7, I believe, has sufficiently fast internet port to take the 250Mmps from Hub 3, so this shouldn't be an issue either.I also have 3x mesh devices (TP Link RE450), but I don't thinks that's relevant here.What do I need to do to get my TP Link router do 250Mbps, instead of the 100Mbps..?

Maybe your QoS settings are limiting the bandwidth?Log into TP-Link config page go to "Advanced" and then "QoS". If enabled try to disable it.

Have you tried adjusting the 5GHz Wi-Fi settings on the TP Link C7 ? E.g. does configuring Wi-Fi mode AC only at 40 or 80 Mhz make any difference ?Even try with 5GHz Wi-Fi mode N only at 40 Mhz do these settings make a any difference ?Look also at the encruption mode does use of WPA2-PSK or WPA3-SAE ( if present ) make a difference. Avoid the old WPA-PSK, iOS often grumbles about that.

Right so your TP-Link router is capable of 250Mb via its ethernet ports, but via its WiFi is only 100Mb?Log into your tp-link config page, 192.168.0.1 I believe.Go to the Advanced tab, then select Wireless, then Wireless SettingsMake sure Smart Connect is disabled.Then Press 5GHz and try these settings.Security: WPA/WPA2-Personal(Recommended)Version: WPA2-PSKEncryption: AESPassword: Your choiceMode: 802.11ac onlyChannel Width: 80MhzChannel: 48Transmit Power: HighThen make sure on your phone/computer that you are connecting to the "_5G" network.Let us know how it goes. Try experimenting with different channels, there are only 4 to choose from according to my emulator, 36, 40, 44, and 48.

As well as the good info from asim18 , The port on that Router are the older 10/100/1000 so what does the Router show in the link speed information within the Router admin pages?

Drop in speed from Hub 3 as router to TP Link | Virgin Media Community

Client62
Alessandro Volta
18 days ago
Try the Hub 3 in Router mode and the TP Link C7 AC1750 in Access Point mode.
- legacy1
  Alessandro Volta
  18 days ago
  like it should make it faster
ttullman
Tuning in
21 days ago
I am about to give up trying to - get rid of my whole router + mesh setup and go back to just using Hub 3 as default router…
- Matthew_ML
  Forum Team
  18 days ago
  Hey ttullman, thank you for reaching out and a warm welcome to the community, I am sorry to hear you are having some issues with a TP link.
  
  We cannot guarantee our equipment to work with any 3rd party kit, normally you would see a drop in speed due to being 3rd party.
  
  I have taken a look on our side and everything looks fine, is it only with a TP link when this happening?
asim18
Rising star
22 days ago
Right so your TP-Link router is capable of 250Mb via its ethernet ports, but via its WiFi is only 100Mb?
Log into your tp-link config page, 192.168.0.1 I believe.
Go to the Advanced tab, then select Wireless, then Wireless Settings
Make sure Smart Connect is disabled.

Then Press 5GHz and try these settings.
Security: WPA/WPA2-Personal(Recommended)
Version: WPA2-PSK
Encryption: AES
Password: Your choice
Mode: 802.11ac only
Channel Width: 80Mhz
Channel: 48
Transmit Power: High
Then make sure on your phone/computer that you are connecting to the "_5G" network.
Let us know how it goes. Try experimenting with different channels, there are only 4 to choose from according to my emulator, 36, 40, 44, and 48.
- ttullman
  Tuning in
  22 days ago
  Thank you for the detailed instructions.
  I've followed all the steps and tried all the combinations of 40MHz/80MHz channel widths with 36/40/44/48 channels. The fastest connection that I managed to squeeze was 109MBps... :(((
  - jbrennand
    Very Insightful Person
    21 days ago
    I use all Apple gear and over the years when someone posts a similar issue and finds a solution I note it down. So look through these and see if any of them helps.
    _____________
    APPLE CONNECTION ISSUES
    The setting that is critical on the Hub 3 is to have Wi-Fi Security set to WPA2-PSK
    this will ensure a fuss free connection with Apple kit.
    ———————————————-
    After a MacOS/iOS update, it may auto turn on Automatic Proxy Discovery for all Wi-Fi networks - so turn it off in network settings as per message 7. In iOs go to Settings>WiFi> tap the blue”I” icon and scroll down and make sure Configure Proxy/‘ is set to off - also that Configure DNS and Configure IP are set to automatic
    ===========
    Check this... no connectivity on Apple kit may be a MAC filtering issue for Apple devices
    ___________________________
    Also, are you running a VPN - if so turn it off and see if that helps - also disable “Private Relay” if thats switched on in your iCloud settings on the phone/mac - switch it off
    ____________________________
    “LIMIT I.P. TRACKING”
    Switching this off solved the speeds issue here….
    https://community.virginmedia.com/t5/Networking-and-WiFi/Wifi-slow-on-MacBook-Pro-but-fast-on-all-other-devices/m-p/5385539#M556440
    ________________________________________
    Cant connect as password is incorrect on iPhone (& Andrex)……. this sorted it…
    https://community.virginmedia.com/t5/Networking-and-WiFi/Iphone-can-t-connect-to-Virgin-WIFI-Incorrect-Password-No-idea/td-p/5130799
    Just moving SIM sorted it here
    APPLE WIFI SCANNER
    Get Apple's Airport Utility for the iPhone. Then go ... Settings->Airport Utility scroll down and toggle "Wifi Scanner" to on (green). Then open the App and click on the Blue WiFi Scan icon at top right. then hit the blue “Scan” icon - when you are in the location of the affected device(s).
    Data will flow in continuously updating, with the SSID’s showing with the "strongest" i.e. "best" signal at the top of the list - they have the highest RSSI values - and the channel numbers are also shown.
    Only use channels 1,6,11 for the 2.4 GHz band - choose the best channel for your location (least congested ) and switch your SSID to that.
Client62
Alessandro Volta
22 days ago
Have you tried adjusting the 5GHz Wi-Fi settings on the TP Link C7 ?

E.g. does configuring Wi-Fi mode AC only at 40 or 80 Mhz make any difference ?

Even try with 5GHz Wi-Fi mode N only at 40 Mhz do these settings make a any difference ?

Look also at the encruption mode does use of WPA2-PSK or WPA3-SAE ( if present ) make a difference. Avoid the old WPA-PSK, iOS often grumbles about that.
- ttullman
  Tuning in
  22 days ago
  I think your suggestion is the same as the suggestion from asim18 below. Tried it, but unfortunately the fastest that I got was 109MBps...
  No option of WPA3-SAE encryption mode, so I have it at WPA2-PSK.
Client62
Alessandro Volta
23 days ago
Are you speed testing the iPhone with Apple Relay (a form of VPN) disabled or enabled which could be slower ?
- ttullman
  Tuning in
  23 days ago
  Without Apple Relay. Also tested on my Mac and same result. 100Mbps vs 250Mbps via cable…
legacy1
Alessandro Volta
24 days ago
You might just have to get a better AP like
https://www.zyxel.com/uk/en-gb/products/wireless/ax3000-wifi-6-dual-radio-nebulaflex-access-point-nwa50ax-pro
- ttullman
  Tuning in
  24 days ago
  That would probably work but I’m still struggling to understand how a default basic Virgin Media Hub is able to deliver 250Mbps WiFi speed while TP Link C7 is struggling to get past 100Mbps. Surely there is something in the settings or configuration that is causing the drop..?
legacy1
Alessandro Volta
25 days ago
do you get your speed by wire?
- ttullman
  Tuning in
  24 days ago
  Just checked. When connecting with the TP Link router with cable, I get the full 250Mbps+ speed, so clearly the speed is being transferred between the VM Hub and the TP Link router.
  However, the WiFi only gives ~100Mbps...
  Any suggestions what might be wrong..?
  - legacy1
    Alessandro Volta
    22 days ago
    VM go for speed and likely with all the hidden options you can do for Wifi it might be fast but how stable is it for like gaming?
    Nice I can Edit
Adduxi
Very Insightful Person
25 days ago
As well as the good info from asim18 , The port on that Router are the older 10/100/1000 so what does the Router show in the link speed information within the Router admin pages?
- ttullman
  Tuning in
  25 days ago
  This one is not from the Admin page, but just general macOS wifi menu
- ttullman
  Tuning in
  25 days ago
  Struggling to find where it is in the Admin mode... Not here I presume?
  
  Mod Edit : Image removed due to containing personal information.
asim18
Rising star
25 days ago
Maybe your QoS settings are limiting the bandwidth?
Log into TP-Link config page go to "Advanced" and then "QoS". If enabled try to disable it.
- ttullman
  Tuning in
  25 days ago
  I did exactly that earlier this morning. Unfortunately, no luck fixing the issue…

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