Thank you for your efforts, Beth.
As a resolution, I would like some sort of compensation towards the five day outage. The guy in Scotland said it was likely a utilities company that damaged a cable. And why it was logged as a major outage. Annup in Bangalore on day 3 said “trust me 100% it’s in the next hour”. Another chap in Bangalore said “your account has been flagged as priority” & “you will be getting regular updates by text” not one text received other than the initial text on 27-04.
The chap who took my call to arrange the switch over during my moving address told me there would be no charge as it’s a plug & play. I insta got the feedback text after the call.
The one thing I cannot stand is being told pork-pies. These things always come back to bite you in the end.
Thank you, I pm’d you my details, Beth.