Forum Discussion
danerothery
8 months agoJoining in
Carley_S
8 months agoForum Team
Our apologies for the inconvenience the outage might be causing you at this time. This should be just an intermittent issue and not a total loss of service. Whilst we do our best to keep any faults and downtime to an absolute minimum, unfortunately sometimes service issues do happen from time-to-time. We'll always aim to have you back up and running ASAP, but, in some instances, this can take longer than we'd like. You can read about our auto compensation scheme here.
Please do keep us posted should you continue to have issues after the outage looks resolved online and we can assist further if needed.
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