Forum Discussion
I did try with and without NordVPN.
I have no idea what solved this but after trying various things including removing all my Google devices, I was able to re-add them without the error and set personalisation on with the Home Hub.
- Sabrina_B4 months agoForum Team
Hi Esinem 👋.
Thanks for reaching out to us, apologies for the issues that you are having with connecting your Google Home to your Wi-Fi. From what we can see you are connected to the Wi-Fi but your devices that you are trying to connect are not, are you using your Deco Mesh and have you ensured that you have it connected correctly as an extension of the VM network name rather than having our hub in modem mode and using the Hubs network name. In order to communicate they all need to be linked to the same network name, you cannot split the network and have the phone on one and the devices on the other, it has to be under one unified name.
Let us know.
Sabrina- Esinem4 months agoOn our wavelength
Thanks. The Deco mesh creates a separate network. The main Deco unit is hard wired to the router. I have no clue what mode the modem is in. Everything runs off SSID Esinem and I ignore VM5506638. If there's a better way to do it, I'm all ears so long as I don't have to reset everything using the Esinem network.
The problem of Google Home devices not connecting disappeared after various reboots and resets. Still no idea what caused it.- Adduxi4 months agoVery Insightful Person
So basically you now have two Wifi services competing for airtime. Not the best really, but if it’s working and you are no worried about it, just leave it.
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