Forum Discussion

HelpMePlease10's avatar
HelpMePlease10
Joining in
9 months ago

Awful service in first day of rejoining VM. Urgent help needed.

I decided to rejoin virgin media after BT rose their prices too high up.  I was with Virgin in January and I had horrendous customer service and sent out the even worse Hub 3, I cancelled the ne...
Paul_DN's avatar
Paul_DN
Forum Team
9 months ago

Hi HelpMePlease10,

Thank you for reaching out to us in our community and welcome, we are really sorry to hear you are facing WiFi issues after deciding to return back to us.

As advised by newapollo our Volt deals do include WiFi Max which allows you to get up to 3 of our Pods where needed, so I can help you get your WIFI issue resolved and get the first Pod ordered, I have sent you an invite into a private chat, please look out for the white envelope to accept.

Regards

Paul.