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FAM0422's avatar
FAM0422
On our wavelength
26 days ago

Area 22 Hub 5 - RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value

Hello there was some planned engineering work in my area few weeks back 

 

since then i noticed alot of this in my log - i did a reboot everyday after midnight and same stats appear

20-01-2025 09:47:59    notice    US profile assignment change. US Chan ID: 12; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
20-01-2025 09:42:56    notice    US profile assignment change. US Chan ID: 12; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
20-01-2025 08:12:05    notice    US profile assignment change. US Chan ID: 12; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
20-01-2025 07:08:16    notice    US profile assignment change. US Chan ID: 12; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
20-01-2025 02:58:03    notice    REGISTRATION COMPLETE - Waiting for Operational status
20-01-2025 02:57:58    warning    RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
20-01-2025 02:57:52    notice    DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
20-01-2025 02:57:49    notice    TLV-11 - unrecognized OID;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
20-01-2025 02:57:46    warning    DHCP WARNING - Non-critical field invalid in response ;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
20-01-2025 02:57:44    notice    Honoring MDD; IP provisioning mode = IPv4
20-01-2025 02:57:37    critical    SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
20-01-2025 02:57:36    critical    Cable Modem Reboot because of - HW or Power-On Reset

  • FAM0422's avatar
    FAM0422
    On our wavelength

    I have a main cable connected to a isolator then connected to a coax going into the hub these are my stats witthout a wideband 6db used. It is the same errors with a 6db wideband and more pre and post errors 

     

    • Nathan_B's avatar
      Nathan_B
      Forum Team

      Hi there FAM0422 👋 Welcome back to the forum and thanks for your post 😊

      Sorry to see you're having issues with your connection. I've checked our system and can see that there's some issues with the power levels. As this isn't something that can be fixed remotely I'll send you a PM to take some details so an engineer can be arranged.

      Regards

      Nathan

  • FAM0422's avatar
    FAM0422
    On our wavelength

    0    49600000    40.5    5120    QAM 64    5
    1    43100000    40.5    5120    QAM 64    6
    2    36600000    40.3    5120    QAM 64    7
    3    30100000    40.3    5120    QAM 64    8
    4    23600000    40.3    5120    QAM 64    11
    0    ATDMA    0    0    0    0
    1    ATDMA    0    0    0    0
    2    ATDMA    0    0    0    0
    3    ATDMA    0    0    0    0
    4    ATDMA    0    0    0    0
    12    10.4    36.0    2K    QAM 256
    12    OFDMA    208    74000000    0    0

  • FAM0422's avatar
    FAM0422
    On our wavelength

    33    94    4K    1840    QAM 4096    1108
    33        45    16.7    2903193    0

  • FAM0422's avatar
    FAM0422
    On our wavelength

    1    306000000    11.7    42    QAM 256    22
    2    138000000    10.5    41    QAM 256    1
    3    146000000    10.4    41    QAM 256    2
    4    154000000    10.4    41    QAM 256    3
    5    162000000    10.6    41    QAM 256    4
    6    170000000    10.7    41    QAM 256    5
    7    178000000    10.9    41    QAM 256    6
    8    186000000    11    41    QAM 256    7
    9    194000000    11.4    41    QAM 256    8
    10    202000000    11.4    41    QAM 256    9
    11    210000000    11.6    41    QAM 256    10
    12    218000000    11.6    41    QAM 256    11
    13    226000000    11.6    41    QAM 256    12
    14    234000000    11.5    41    QAM 256    13
    15    242000000    11.6    41    QAM 256    14
    16    250000000    11.5    41    QAM 256    15
    17    258000000    11.5    41    QAM 256    16
    18    266000000    11.6    42    QAM 256    17
    19    274000000    11.6    42    QAM 256    18
    20    282000000    11.7    42    QAM 256    19
    21    290000000    11.8    42    QAM 256    20
    22    298000000    11.7    41    QAM 256    21
    23    314000000    11.7    42    QAM 256    23
    24    322000000    11.6    42    QAM 256    24
    25    330000000    11.5    42    QAM 256    25
    26    338000000    11.7    42    QAM 256    26
    27    346000000    11.8    42    QAM 256    27
    28    354000000    11.8    42    QAM 256    28
    29    362000000    11.9    42    QAM 256    29
    30    370000000    12.1    42    QAM 256    30
    31    378000000    12.2    42    QAM 256    31
    1        42    0    0
    2        41    0    0
    3        41    0    0
    4        41    0    0
    5        41    0    0
    6        41    0    0
    7        41    0    0
    8        41    0    0
    9        41    0    0
    10        41    0    0
    11        41    0    0
    12        41    0    0
    13        41    0    0
    14        41    1    0
    15        41    1    0
    16        41    0    0
    17        41    1    0
    18        42    0    0
    19        42    0    0
    20        42    0    0
    21        42    0    0
    22        41    0    0
    23        42    0    0
    24        42    0    0
    25        42    0    0
    26        42    0    0
    27        42    0    0
    28        42    0    0
    29        42    1    0
    30        42    2    0
    31        42    0    0