Appalling customer service
Virgin Media is supposed to be a top broadband provider but all I can say is I’ve never experienced such inconsistent Wifi signal and terrible customer service. Firstly, it takes at least an hour to...
Forum Discussion
You are preaching to the choir, and in the wrong section of the community.
where should I post it?
vmuser104 wrote:where should I post it?
Where the sun don't shine! Seriously, though, this is as good a place as any as it's the most read section of the Forum. Some bright spark might move the thread but seeing as nothing will improve in the short term, it doesn't matter.
My street in Wokingham can only get better than 80 Mbps through VM. But CityFibre are working their way through the area and the crunch for VM will come when CityFibre's FTTP is ready for service.
As it happens, my locality has a very reliable VM service so it will be an opportunity to squeeze VM on price once the alternative is up and running. That day will come for VM when the reality of competition strikes. It is even possible then that they'll have to up their customer service game if they want to retain their customers.
